Patient Survey 2014

Patient Survey 2014

In a survey conducted between January and March 2014 by and independent research firm our patients were asked:

“What do you like Best about this practice?”

  • “Close to home”
  • “Everything”
  • “Friendly and professional”
  • “Very friendly and professional”
  • “Dr. Lobby”
  • “Everything!  Dr. Lobby is so knowledgeable and kind. Talking to April makes you feel like you are talking to a concerned ‘friend’. Eric is a great addition. Lacy is always there to collect her share of kisses!  There is no place I’d rather be when I’m not up to par… they make a ‘difference,’ in my life!”
  • “I feel like my health is important to Dr. Lobby”
  • “Dr. Lobby is worth the drive!  I’ve seen here for over 10 years and would never see anyone else!”
  • “Dr. Lobby is not an alarmist, but is very thorough and puts my mind at ease.  She has a calming demeanor and listens to the patient.”
  • “Love the doctor and her staff.  Professional dialog with the doctor friendly, attentive practice.”
  • “Gracie”
  • “The care that I was giving and how well I was treated.”
  • “Everything.  I was very impressed and felt like a VIP.  No complaints at all.”
  • “One of the BEST Doctors that I have ever met.”
  • “Care and listening and explaining carefully”
  • “How they act with you, make you feel comfortable.  Good care”
  • “They are friendly and they always call when tests are taken.  They let you know your status”
  • “I know how friendly and down to earth everyone is.  Dr. Lobby made me feel very relaxed”
  • “Friendly and helpful support from everyone.”
  • “All seemed to focus on you as a patient but more so as a human being.”
  • “The non-toxic application of thermograpy”
  • “The Doctor knew about IC and understands the need, support I as a patient needed.”
  • “Dr. Lobby is an excellent physician, giving great information, making me feel comfortable and the issue I visited for was resolved.”
  • “The fact that my health is the most important thing to her and the staff.  My life was saved by her with the quick attention to my condition.  They went out of their way to solve and fix the problem.  I would always give her name to my friends and co-workers with an A plus.”
  • “Dr. Lobby is an exceptional doctor – she is awesome with her patients and with my condition, I usually need to be seen immediately and they always have me come right in.”
  • “I like everything about the doctor and the way she runs her office… hint, hint… plenty of doctors should follow her lead.”
  • “I found the doctor as well as staff caring and efficient.”
  • “Location, courteous, layout of office, attractiveness of rooms “
  • “Dr. Lobby and her staff is just wonderful, caring, and they know their job.  Very efficient.”
  • “Everyone was friendly, knowledgeable, timely, and the office ran smoothly.”
  • “Every member of the office staff were courteous, friendly and respectful.  There was a computer issue at last appointment, and the physician came out to the waiting room to explain and apologize for the inconvenience/wait.”
  • “Not a crowded waiting area”
  • “Everyone was very respectful and professional.”
  • “Dr. Lobby’s expertise, knowledge, and bedside manner.  She spends a LOT of time with patients.”
  • “Dr. Lobby and her staff’s always make you feel like a person, not a number.”
  • “Everyone is friendly and warm.  The doctor also stays so that I can get there after work.”
  • “Friendly, courteous, and professional staff”
  • “They are very nice, patient,  and take time during your visit, they don’t seem rushed or tired”
  • “Professional attitude of staff and friendliness of doctor.”
  • “I am satisfied with everything.”
  • “I appreciate the friendly atmosphere but very professional staff.”
  • “On time, very knowledgeable, very gentle.  I would definitely refer family or friends to Dr. Lobby.”
  • “Well run office.”
  • “No time is wasted waiting – You see the doctor quickly – your time is respected.”
  • “Everything about this office, Dr. Lobby, and the staff is wonderful.  Kind courteous and caring is everyone in the office.”
  • “Friendly office and a peaceful ambiance. Hardly no wait time.”
  • “I thought Dr. Lobby was extremely friendly and she made me feel at ease with her pleasant demeanor.  She was also knowledgeable about my condition.”
  • “Everyone in the office treats you with respect”
  • “Time, patient and do sweet very pleasant place sweet Dr. like a mother not calling her old she is gentle”
  • “Everything was appropriate as I expected”
  • “Dr. Lobby read my recent physical report very carefully prior to seeing me and she was right on top of the situation.  She did not rush me and I felt that she explained everything well.  I think she is great”
  • “I like the doctor very much.  The staff is awesome.  They are friendly and helpful.  You feel like they care.”
  • “Professionalism, friendly, relaxed and comfortable”
  • “Dr. Lobby, the staff and atmosphere were very warm and friendly.  Dr. Lobby took time with me and explained clearly what to expect.  I felt very comfortable and at ease.”
  • “I like that it is all women in the practice.”
  • “They are efficient and attentive to my needs.”
  • “I feel relaxed before and during the visit.  Dr. Lobby treats me well, listens carefully, and discusses issues with me in a professional, caring manner.  I can talk with her easily, which is not often the case with some of my other providers.”
  • “Dr. Nancy Lobby herself!”
  • “The personal, informal approach and the office staff.”
  • “Professionalism, take time to listen, staff cares about your health.
  • “Caring interested doctor and staff”
  • “Both staff and physician were extremely professional and patient.”
  • “The atmosphere, including the décor and the persons working in the practice, was very pleasant.”
  • “This office cares about their patients and demonstrates respect for each individual.”
  • “Staff, doctor and environment.  Beautiful décor at Christmas time.”