Patient Survey 2016

Patient Survey 2016

In a survey conducted between January and February 2016 by an independent research firm our patients were asked:

“What did you like BEST about your experience?”

  • Dr. Lobby has always fully explained everything in a way I can understand. I do not have a medical background and sometimes it is difficult to understand all of the terms doctors use but that is not the case with Dr. Lobby.
  • The office people were very nice, friendly and helpful as was Dr. Lobby’s nurse!
  • The staff is courteous, helpful and friendly. Dr. Lobby makes you feel comfortable and treats you as though you’re the only patient there and only your problem matters.
  • Dr. Lobby is a unique and wonderful physician. She takes the time to listen to your concerns and treats patients with empathy and compassion. Engenders trust. Her staff also is warm, compassionate and very capable. Highly recommended.
  • Dr. Lobby was wonderful, very sincere, caring and genuine. And April is the BEST receptionist I have ever dealt with.
  • Ease of getting an appointment.
  • Made feel relaxed and comfortable while at your office.
  • Dr. Lobby listens and is helpful. I drive from North Palm because I have had a better experience with her than any other doctor.
  • They were awesome! The front office who made the appointment was so helpful and supportive! The doctor spent plenty of time with me listening, asking questions and caring! And the diagnosis was spot on! The nurse assistant made mde feel comfortable and was supportive as well! All around great office!
  • Yours was a happy office with a friendly staff yet working efficiently. Dr. Lobby gave me her full attention and respected me.
  • Pleasant atmosphere – NO WAIT.
  • Quick service.
  • The friendliness of everyone in the office.

“What did you like LEAST about your experience?”

  • I cannot say anything negative about my experiences with Dr. Lobby.
  • I have nothing negative to report.
  • Really don’t have a least.
  • All was great.

Additional Comments:

  • I believe in Dr. Lobby’s ability to treat any health problems I might come up with in her field. I drive from West Jupiter to see her, and I would drive even further if I had to.
  • I give Dr. Lobby and her staff 10 plus!
  • I am blessed to have Dr. Lobby mostly for her demeanor and expertise in the field of Urology that us women are so used to having those problems pop up and then know Dr. Lobby will certainly take good care to resolve my problems!